The black belt librarian: real-world safety & security

Inmates running the asylum: stories from the front trenches

Demystifying the concept of a security program: twelve essential elements of real-world library security

The Librarian in the Mirror. Finding your personal rhythm: five questions to ask yourself ; A self-support system: three vital aces to keep up your sleeve.

The Tao of "No". Approaching patrons who are not following rules of conduct ; Dealing with teens and children.

Playing Chess with the Checkers Player. With strategy comes confidence ; Recognizing and responding to anxiety, belligerance, out of control, and calm ; Banning patrons and keeping them out.

Day-to-Day Security Considerations. What you can do immediate;y to make the library safer ; Designing a secure library.

A Strategy for Basic Security Documentation. Daily security log ; Trespass log ; Potential problem log.

Security Personnel Who Actually Help You Be Secure. What to look for in a security officer ; The look of a professional ; Contract or proprietary officers? ; When to call security.

Putting It All Together. Management ; Handling and evaluating staff.

In closing: questions for all on planet library.