American monster: a brief history of tipping
The crucible: waiters, waitresses, and maître d's
House dick: doormen, bellhops, maids, and concierges
The thirteen-dollar miracle: auto mechanics, parking valets, and car wash attendants
Jars and bars: baristas, bartenders, and tattoo artists
What price beauty? massage therapists, barbers, hairstylists, beauticians, and pet groomers
Abode of riches: deliverymen and movers
King George and the flea: casino hosts, card dealers, and cocktail waitresses
Sex tips: dominatrixes, phone sex operators, and prostitutes
Shake it, baby, shake it! strippers and exotic dancers
Dignity and shame: shoeshine men and bathroom attendants
Pillar of fire: taxi and limousine drivers
Only connect: guru of the gratuity
Appendices. What to tip at the holidays ; Who gets tipped what at a wedding ; How to start a conversation about tipping and race.